Real-Time Recovery Notifications
Know the moment a payment fails or recovers. Slack alerts, email digests, and custom notifications keep your team in the loop.
Get StartedRezoki's notification system keeps you informed about payment failures and recoveries in real time. Configure Slack alerts for immediate team visibility, email digests for daily summaries, and custom webhook notifications for integration with your existing tools. Set notification rules by severity, customer segment, or recovery amount — so you get alerted about what matters and aren't overwhelmed by noise.
The Problem
Payment failures happen 24/7, but you can't monitor a dashboard around the clock. Without proactive notifications, you discover failures after they've been sitting for hours or days. For high-value customers, a delayed response can mean the difference between recovery and permanent churn. Notifications ensure the right people know about the right failures at the right time.
How It Works
Connect Channels
Connect Slack (via OAuth), configure email recipients, and optionally set up webhook endpoints for custom notification routing.
Set Notification Rules
Define what triggers notifications: all failures, only high-value customers, only specific decline codes, only when recovery succeeds, or custom criteria.
Receive Real-Time Alerts
When a matching event occurs, notifications fire immediately to configured channels. Slack messages include actionable context — customer name, plan, decline reason, and a link to the recovery job.
Daily Digest (Optional)
Receive a daily email summary of all failures, recoveries, and key metrics. Perfect for executives or team members who want a daily overview without real-time alerts.
Key Benefits
Instant Awareness
Know about payment failures and recoveries the moment they happen. No more discovering issues hours or days later.
Team Collaboration
Slack integration means your entire team sees recovery events in a shared channel. Support, success, and engineering can all react quickly.
Configurable Signal-to-Noise
Only get alerted about what matters. Filter by customer value, decline type, or recovery status so you're not overwhelmed by low-priority events.
Actionable Context
Every notification includes the information you need to act: customer details, failure reason, recovery status, and a direct link to take action.
Real-World Use Cases
Scenario
Your largest enterprise customer's payment fails
Outcome
A Slack alert fires immediately in #revenue-alerts with the customer name, plan ($2,000/mo), decline reason, and a link to intervene. The CSM reaches out personally within minutes.
Scenario
Recovery succeeds on a customer who's been in dunning for 5 days
Outcome
A Slack celebration notification: "Payment recovered for Acme Corp — $499/mo saved!" Team morale boost and visibility into recovery success.
Scenario
The CFO wants a daily overview without real-time noise
Outcome
A daily digest email arrives at 8 AM: 12 new failures, 8 recoveries, $3,400 recovered yesterday, current recovery rate 62%.
< 5 sec
Notification latency
Slack, Email, Webhook
Channels supported
Unlimited
Custom rules
Related Features
Frequently Asked Questions
What notification channels are supported?+
Can I set different notification rules for different events?+
How granular are the notification filters?+
Is there a notification for Rezoki system issues?+
Can I mute notifications temporarily?+
Try Real-Time Recovery Notifications Today
Set up Rezoki in 5 minutes and let AI-powered recovery start saving your revenue automatically.
Start Free Trial