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Enterprise Revenue Recovery

For high-volume SaaS companies that need custom SLAs, dedicated support, advanced security, and the confidence that their revenue recovery scales.

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Rezoki Enterprise is designed for high-volume SaaS companies processing thousands of subscriptions. It includes everything in the standard platform plus custom SLAs, a dedicated success manager, SSO/SAML authentication, comprehensive audit logs, advanced role-based access controls, custom data retention policies, priority support, and the ability to handle millions of transactions. Enterprise customers also get early access to new features and direct input into the product roadmap.

The Problem

Large SaaS companies have requirements that go beyond what standard tools offer: compliance certifications, custom SLAs, SSO requirements, audit trails, multi-team access controls, and the need for dedicated support. They also need confidence that the platform can handle their volume without degradation. Enterprise Revenue Recovery addresses all of these needs while providing the same AI-powered recovery capabilities.

How It Works

1

Enterprise Onboarding

A dedicated success manager guides your implementation, configuring optimal recovery strategies based on your business model, customer base, and volume.

2

Custom Configuration

SSO/SAML setup, role-based access controls, custom data retention policies, audit logging, and integration with your existing enterprise tools.

3

SLA-Backed Operations

Custom SLAs guarantee uptime, recovery processing time, and support response time. Penalties apply if SLAs are not met.

4

Ongoing Optimization

Your success manager conducts regular reviews, recommends strategy adjustments, and ensures your recovery rates continue improving.

Key Benefits

Custom SLAs

Guaranteed uptime (99.95%+), guaranteed retry processing time, guaranteed support response time. SLAs backed by financial penalties.

Dedicated Success Manager

A named individual who knows your business, proactively optimizes your recovery, and is available for strategic consultations.

Enterprise Security

SSO/SAML authentication, SOC 2 Type II compliance, comprehensive audit logs, role-based access controls, and custom data retention policies.

Unlimited Scale

Process millions of transactions without performance degradation. The platform scales horizontally to handle any volume.

Priority Support

< 1 hour response time for critical issues. Dedicated Slack channel with your success manager and engineering team.

Real-World Use Cases

Scenario

A SaaS company with 50,000 subscribers needs enterprise-grade recovery

Outcome

Enterprise plan provides custom SLA, dedicated success manager who optimizes recovery strategy quarterly, SSO integration with Okta, and audit logs that satisfy their SOC 2 requirements.

Scenario

A publicly traded company needs compliance documentation

Outcome

Rezoki provides SOC 2 Type II reports, data processing agreements, sub-processor lists, and security questionnaire responses. The dedicated success manager coordinates compliance reviews.

Scenario

A high-growth startup scaling from 5,000 to 50,000 subscribers

Outcome

Enterprise plan ensures the platform scales with their growth. The success manager proactively adjusts recovery strategies as the customer base evolves and new segments emerge.

99.95%

SLA uptime guarantee

< 1 hour

Support response (critical)

Unlimited

Maximum transaction volume

Related Features

Frequently Asked Questions

What's included in the Enterprise plan that isn't in standard?+
Enterprise adds: custom SLAs, dedicated success manager, SSO/SAML authentication, comprehensive audit logs, role-based access controls (beyond basic admin/member), custom data retention policies, priority support (< 1 hour), quarterly strategy reviews, early access to new features, and custom contract terms.
What certifications does Rezoki hold?+
Rezoki maintains SOC 2 Type II compliance and GDPR compliance. We provide security questionnaire responses, data processing agreements, and can accommodate custom compliance requirements. Our infrastructure runs on SOC 2 and ISO 27001 certified cloud providers.
Is there a minimum volume for Enterprise?+
Enterprise is designed for companies processing 10,000+ subscriptions or $500k+ MRR. If you're below this threshold but need enterprise features, contact us — we can often accommodate.
Can I get a custom contract term?+
Yes. Enterprise contracts are typically annual with custom terms negotiated by our sales team. Monthly billing, multi-year discounts, and custom payment terms are all available.
How does the dedicated success manager work?+
Your success manager is a named individual (not a rotating support desk) who understands your business. They conduct quarterly strategy reviews, proactively recommend optimizations, coordinate any support needs, and are available for ad-hoc consultations via a dedicated Slack channel.

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