Simplify Zuora Payment Recovery with AI
Zuora's dunning is powerful but complex. Rezoki adds an intelligent AI layer that simplifies recovery and catches what Zuora's email-only approach misses.
About Zuora
Zuora is the enterprise-grade subscription management platform used by companies like Zoom, DocuSign, and Schneider Electric. It handles complex billing scenarios including usage-based pricing, multi-entity billing, and global tax compliance. Zuora processes billions in subscription revenue annually.
Built-in dunning: Zuora offers a robust but complex dunning system with configurable retry rules, email templates per payment method type, and advanced retry scheduling. However, setting up effective dunning in Zuora requires significant configuration expertise and ongoing maintenance.
Why Zuora's Native Dunning Falls Short
Configuration complexity
Zuora's dunning requires extensive setup across payment retry rules, email templates, and payment method-specific configurations. Most teams need a Zuora consultant to optimize it properly.
Email-only customer communication
Despite the platform's sophistication, customer outreach remains limited to email. No voice, SMS, or in-app messaging for payment recovery.
Slow iteration cycles
Changing dunning strategies in Zuora involves modifying complex rule sets, testing across payment method types, and navigating a steep admin learning curve. Most teams set it and forget it.
Enterprise blind spots
For enterprise deals with custom contracts, Zuora's automated dunning may not account for procurement cycles, PO-based payments, or accounts payable processes that cause legitimate delays.
How Rezoki Supercharges Zuora
Zero-complexity AI recovery
Skip the weeks of Zuora dunning configuration. Rezoki's AI automatically determines the best recovery approach for each customer based on their profile and failure pattern.
Enterprise-grade voice outreach
For Zuora's typically high-ARPU customer base, AI voice calls are particularly effective. Rezoki handles procurement delays, AP issues, and PO expiration conversations naturally.
Multi-entity support
For companies using Zuora's multi-entity billing, Rezoki can customize recovery messaging per entity, currency, and locale automatically.
Simplified analytics
Instead of navigating Zuora's complex reporting, get clean recovery metrics: what worked, what didn't, and where to focus. One dashboard, clear answers.
Setup in Minutes
Generate Zuora API credentials
Create an API user in Zuora with read access to subscriptions, invoices, payments, and accounts.
Configure callout notifications
Set up Zuora callout notifications for payment failure and invoice past-due events to trigger Rezoki recovery.
Map your billing entities
If using multi-entity billing, map each entity to the appropriate Rezoki recovery configuration and branding.
Activate AI recovery
Turn on recovery sequences. Rezoki handles the complexity — no Zuora dunning consulting required.
Zuora Recovery at a Glance
72%
Recovery rate for enterprise accounts
10x faster
Setup time vs. Zuora native dunning
$8,500
Avg. enterprise subscription recovered
64%
Procurement-related failure recovery
Key Features for Zuora
Frequently Asked Questions
Is Rezoki designed for Zuora's enterprise use cases?+
Can Rezoki replace Zuora's built-in dunning?+
Is the Zuora integration available now?+
Does Rezoki handle Zuora's multi-currency billing?+
How long does setup take compared to configuring Zuora dunning?+
Start Recovering Zuora Revenue
Stripe integration is available now. Join the waitlist for Zuora integration and get early access.