Recover Failed Stripe Payments with AI
Stripe Smart Retries catch some failed payments. Rezoki catches the rest with AI-powered email sequences and voice calls that bring customers back.
About Stripe
Stripe is the most widely used payment processor for SaaS companies, handling billions in recurring transactions. Its Billing product offers subscription management, invoicing, and built-in Smart Retries for failed payments. Over 3.1 million websites use Stripe as their payment processor.
Built-in dunning: Stripe offers Smart Retries that use machine learning to retry failed charges at optimal times, plus basic automated emails for failed payments. Revenue Recovery in Stripe Billing retries payments up to 8 times over a configurable schedule.
Why Stripe's Native Dunning Falls Short
Email-only outreach
Stripe's dunning is limited to basic email notifications. There's no phone outreach, SMS, or multi-channel recovery — missing customers who ignore or filter payment emails.
Generic email templates
Stripe sends the same templated email regardless of customer segment, payment history, or failure reason. No personalization based on customer value or behavior.
No AI-powered timing
While Smart Retries optimize card retry timing, the email notifications follow a fixed schedule. They don't adapt send times based on when individual customers are most likely to engage.
Limited retry intelligence
Smart Retries help with transient failures but can't resolve issues requiring customer action — like expired cards, insufficient funds, or bank-side blocks.
No escalation paths
Stripe has no concept of escalating from email to voice outreach. If the customer ignores the first few emails, the approach doesn't change — it just sends more emails.
How Rezoki Supercharges Stripe
Multi-channel AI outreach
Rezoki supplements Stripe's retries with personalized email sequences and AI-powered voice calls, reaching customers through the channel most likely to get a response.
Smart escalation sequences
Start with a friendly payment update email, escalate to urgency-driven messaging, then trigger an AI voice call — all automatically based on customer response patterns.
Customer-value segmentation
High-ARPU customers get concierge-level recovery with immediate voice outreach. Lower-value segments get optimized email flows. Every dollar is prioritized intelligently.
Real-time webhook processing
Rezoki listens to Stripe webhooks in real time. The moment a charge fails, recovery begins — no delay, no batch processing, no missed events.
Detailed recovery analytics
Track exactly which customers were recovered, through which channel, at what step. See ROI per recovery method and optimize your sequences over time.
Setup in Minutes
Connect your Stripe account
Paste your Stripe restricted API key and webhook signing secret into Rezoki. We only need read access to customers and subscriptions, plus the ability to listen for payment events.
Configure your webhook endpoint
Add Rezoki's webhook URL to your Stripe dashboard. We listen for invoice.payment_failed, customer.subscription.updated, and charge.failed events.
Customize your recovery sequences
Choose from pre-built recovery templates or create custom email and voice call sequences. Set timing, tone, and escalation rules.
Go live and monitor
Activate recovery and watch the dashboard. Rezoki starts recovering failed payments immediately with real-time status updates on every recovery attempt.
Stripe Recovery at a Glance
68%
Average recovery rate
< 5 min
Setup time
$47
Revenue recovered per $1 spent
3.2x
Faster recovery vs. email-only
Key Features for Stripe
Frequently Asked Questions
Does Rezoki replace Stripe's Smart Retries?+
What Stripe permissions does Rezoki need?+
Will Rezoki duplicate Stripe's built-in dunning emails?+
How quickly does Rezoki start recovery after a failed payment?+
Can I customize recovery sequences for different customer segments?+
Start Recovering Stripe Revenue
Connect your Stripe account and start recovering failed payments in under 5 minutes.