Supercharge Recurly Dunning with AI
Recurly has decent dunning built in, but it's still just automated emails. Rezoki adds AI intelligence and voice outreach to recover the payments Recurly misses.
About Recurly
Recurly is a subscription management platform built specifically for recurring billing. It serves thousands of brands including Sling TV, BarkBox, and Twitch. Recurly processes over $12 billion in subscription transactions annually and emphasizes revenue optimization as a core capability.
Built-in dunning: Recurly offers one of the more advanced native dunning systems. It includes intelligent retries, customizable email campaigns, and account updater services. Their "Revenue Optimization Engine" uses machine learning to optimize retry timing across card networks.
Why Recurly's Native Dunning Falls Short
Still limited to email
Despite having better dunning than most billing platforms, Recurly's outreach is still email-only. Customers who don't check email or have strong spam filters are unreachable.
Template-based personalization
Recurly's email templates support merge tags, but true AI-powered personalization — adapting tone, urgency, and content per customer — isn't available.
No voice channel
For high-value B2B subscriptions, a phone call can recover what 10 emails cannot. Recurly has no voice outreach capability in its dunning toolkit.
Analytics gaps
While Recurly reports on overall recovery rates, granular per-step analytics (which email in the sequence converted? which subject line performed best?) are limited.
How Rezoki Supercharges Recurly
AI layer on top of Recurly
Rezoki doesn't replace Recurly's retries — it adds an AI-driven communication layer. Think of it as upgrading Recurly's dunning from "good" to "exceptional."
Voice calls for high-value accounts
When Recurly's emails fail to recover a high-ARPU subscriber, Rezoki automatically triggers AI voice calls with natural conversation ability to resolve payment issues.
Behavioral email optimization
Rezoki analyzes when each customer typically opens emails, what messaging resonates, and adapts send times and content dynamically for each recipient.
Unified recovery dashboard
See Recurly's retry results alongside Rezoki's outreach performance in one view. Understand your full recovery funnel from first retry to final voice call.
Setup in Minutes
Connect your Recurly account
Generate API credentials in Recurly and add them to Rezoki. We need read access to subscriptions, invoices, and account data.
Set up webhooks
Configure Recurly webhooks to send failed payment, past-due, and dunning events to Rezoki for real-time processing.
Coordinate with existing dunning
Decide whether to use Recurly's native emails alongside Rezoki or disable them. Rezoki can work as a supplement or complete replacement.
Launch and optimize
Activate your recovery sequences and let the AI optimize over time. Review analytics weekly to fine-tune your approach.
Recurly Recovery at a Glance
+34%
Additional recovery beyond Recurly
31%
Voice call recovery rate
$287
Average revenue recovered per account
< 60 sec
Time to first recovery action
Key Features for Recurly
Frequently Asked Questions
Why do I need Rezoki if Recurly already has good dunning?+
Can I keep Recurly's dunning emails active while using Rezoki?+
Is the Recurly integration available now?+
How does Rezoki's recovery compare to Recurly's Revenue Optimization Engine?+
Does Rezoki work with Recurly's Account Updater?+
Start Recovering Recurly Revenue
Stripe integration is available now. Join the waitlist for Recurly integration and get early access.