Enhance FastSpring Dunning with AI Recovery
FastSpring handles dunning as your merchant of record, but their one-size-fits-all approach leaves money on the table. Rezoki adds the AI intelligence layer.
About FastSpring
FastSpring is a merchant of record (MoR) for SaaS and digital product companies, handling global payments, tax compliance, and subscription management. Popular with software companies selling internationally, FastSpring manages the entire billing relationship including dunning communications.
Built-in dunning: As the merchant of record, FastSpring handles dunning internally with automatic retries and email notifications. They manage the customer communication from their platform, sending payment failure emails under the FastSpring billing brand. Merchants have limited ability to customize the recovery process.
Why FastSpring's Native Dunning Falls Short
MoR controls the dunning experience
FastSpring owns the billing relationship and controls what recovery emails say, when they're sent, and how the customer experience feels. Your input is limited.
FastSpring-branded communication
Recovery emails come from FastSpring, not your brand. For SaaS companies building a direct customer relationship, this creates a disconnect.
No voice or SMS recovery
FastSpring's recovery is email and retry only. For high-value software subscriptions, the lack of voice outreach is a missed opportunity.
Limited customization
You can't A/B test recovery messaging, segment customers by value, or create custom escalation paths within FastSpring's dunning system.
How Rezoki Supercharges FastSpring
Branded recovery alongside FastSpring
While FastSpring handles the transactional billing emails, Rezoki sends branded recovery messages from your company — emails and calls your customers actually recognize.
AI voice for SaaS subscriptions
For software subscriptions with high annual value, Rezoki's AI voice calls resolve payment issues that FastSpring's automated emails miss.
Customer intelligence
Understand why your FastSpring payments fail, which customer segments are most at risk, and optimize your approach based on real recovery data.
Global SaaS optimization
FastSpring serves global SaaS sellers. Rezoki optimizes recovery per region, timezone, and customer locale — sending communications when and how they'll be most effective.
Setup in Minutes
Connect FastSpring API
Add your FastSpring API credentials for access to subscription and payment data.
Configure webhook notifications
Set up FastSpring webhooks for subscription charge failures, deactivations, and payment method changes.
Build branded recovery sequences
Create email and voice sequences from your brand that complement FastSpring's MoR dunning.
FastSpring Recovery at a Glance
+39%
Additional recovery beyond FastSpring
63%
SaaS subscription recovery rate
32%
Voice call conversion for annual plans
180+ countries
Global recovery coverage
Key Features for FastSpring
Frequently Asked Questions
Can I do my own dunning if FastSpring is my MoR?+
Won't it confuse customers to hear from both FastSpring and Rezoki?+
Is the FastSpring integration available now?+
Does Rezoki work with FastSpring's popup storefront?+
How does pricing work for AI recovery on top of FastSpring's MoR fees?+
Start Recovering FastSpring Revenue
Stripe integration is available now. Join the waitlist for FastSpring integration and get early access.