Recover Failed Adyen Recurring Payments
Adyen excels at processing payments but leaves dunning to merchants. Rezoki fills that gap with AI-powered email and voice recovery built for enterprise scale.
About Adyen
Adyen is a global payment platform used by enterprise companies like Uber, Spotify, and Microsoft. It processes payments across online, in-store, and mobile channels with a single integration. For recurring payments, Adyen provides tokenization and retry logic but minimal merchant-facing dunning tools.
Built-in dunning: Adyen offers automatic retries for recurring payments with configurable schedules and the Account Updater service for refreshing expired card details. However, Adyen provides no built-in dunning email system or customer communication tools — merchants must build their own.
Why Adyen's Native Dunning Falls Short
No built-in dunning communication
Adyen processes payments and retries, but provides zero customer-facing communication for failures. Merchants must build their own email system or buy a separate tool.
Build-it-yourself approach
Adyen expects enterprise merchants to build dunning flows using their notifications API. This means months of development time and ongoing maintenance.
Enterprise complexity
Adyen's API is powerful but complex. Building effective dunning on top of it requires deep payment domain expertise that most engineering teams lack.
No recovery optimization
While Adyen's Account Updater handles expired cards automatically, there's no intelligence around customer outreach timing, messaging, or escalation for other failure types.
How Rezoki Supercharges Adyen
Instant dunning — no development required
Instead of building a custom dunning system on Adyen's API, connect Rezoki and get AI-powered recovery in minutes. No engineering sprint required.
Enterprise-scale voice recovery
For Adyen's typically large-contract customers, AI voice calls resolve payment issues that email can't — especially procurement delays and corporate card changes.
Global payment intelligence
Rezoki leverages Adyen's multi-market payment data to optimize recovery timing per region, payment method, and customer segment.
Complement Account Updater
Adyen's Account Updater handles expired cards. Rezoki handles everything else — insufficient funds, bank declines, fraud flags, and all cases requiring customer action.
Setup in Minutes
Generate Adyen API key
Create an API key in your Adyen Customer Area with access to recurring payment data and notifications.
Configure notifications
Set up Adyen webhook notifications for RECURRING_CONTRACT, AUTHORISATION (failed), and REFUSAL events.
Activate recovery sequences
Choose from enterprise-optimized recovery templates. Customize messaging, timing, and escalation rules for your customer base.
Adyen Recovery at a Glance
69%
Enterprise account recovery rate
6+ months
Development time saved
$14,200
Average recovered contract value
35+ countries
Multi-market recovery coverage
Key Features for Adyen
Frequently Asked Questions
Why doesn't Adyen have built-in dunning?+
How does Rezoki integrate with Adyen without native dunning APIs?+
Is the Adyen integration available now?+
Can Rezoki handle Adyen's multi-merchant-account setup?+
Does Rezoki work alongside Adyen's Account Updater?+
Start Recovering Adyen Revenue
Stripe integration is available now. Join the waitlist for Adyen integration and get early access.